Kuala Lumpur, 20 November 2013 – Omesti Group company Formis Development Sdn Bhd (Formis) has marked its entry into the Malaysian High Speed Broadband market with the signing of an agreement with Telekom Malaysia Berhad (TM) for High Speed Broadband (HSBB) services.

Under the agreement, TM will be providing HSBB (Access) and HSBB (Transmission) services as well as Wholesale Internet Access to Formis. The collaboration will pave the way for Formis to extend its fibre-based service offering – Ohana – in Malaysia to over 1.456 million premises covered by the HSBB service including the Small and Medium Enterprise (SME) segment, hence fulfilling the increasing demand for High Speed Broadband services in the market.

Inking the agreement on behalf of Ohana was Chief Executive Officer, Steven Pun (pictured, left) while TM was represented by Rozaimy Rahman (pictured, right) , Executive Vice President, Global & Wholesale. The signing ceremony was witnessed by Monteiro Gerard Clair, Executive Director, Omesti Group and Rossman Omar, Vice President of Carrier Sales, G&W, TM.

Commenting on the signing, Steven Pun said, “SMEs represent over 95 percent of the firms in Malaysia and contribute over 30 percent to Gross Domestic Product (GDP). However, due to the limitation in purchasing power and access to the appropriate infrastructure, most SME players are not able to get the best end-to-end broadband solutions at competitive prices. Through our agreement with TM, we will be able to offer reliable fibre broadband services at vastly superior speeds and very affordable prices.”

Speaking at the event, Rozaimy said; “Today’s signing comes as a result of the initiative taken by both TM and Omesti, marking yet another milestone in the rollout of the national HSSB project, which was officially launched in 2010. Omesti has entrusted TM with providing the platform for its customers, including those from the SME segment and residential customers to enjoy IP-based value added services in HSBB areas nationwide. In addition, TM will also be providing a minimum capacity of 1Gbps for Wholesale Internet Access (WIA) services for the delivery of the Ohana offering, and it is upgradable based on the end customers’ requirements and demand thus, enabling them to enjoy better surfing experience. This three (3) year partnership reiterates TM’s promise of opening access to all MCMC-licensed access seekers regardless of size, as mentioned under the Public-Private Partnership (PPP).”

By using the HSBB network / infrastructure as a platform, Ohana will offer fibre broadband services specifically designed to meet the needs of SME customers and end users in Malaysia. “Our end-to-end solutions offer the speeds and guaranteed bandwidth that these businesses need to leverage on in generating innovative applications and reducing their operating costs,” added Pun. Consistency of speed will be delivered through the prioritisation of business traffic while competitive pricing and packages help SMEs to minimise overheads. All of this is backed by the 99.99 percent Service Level Agreement (SLA) with TM.

The agreement will also see TM providing Data Centre and Call Centre services to Ohana via TM’s Managed ICT and BPO arm, VADS Berhad (VADS), where it will provide end-to-end solutions to Ohana in the form of facilities for its servers and Call Centre agents for its Customer Service or Careline.

About Ohana
Ohana is an SME business specialist, set up to deliver innovation and business improvement at great value for its customers across a range of services at affordable prices. The company comprises a team of people with over 10 years of experience within the Telco industry with a wide range of skills spanning IT, community engagement, marketing, management and business development. The Ohana suite of services provides end-to-end solutions in fibre connectivity, security, payment options online presence and more. www.ohana.com.my

About TM
Telekom Malaysia Berhad (TM), Malaysia’s broadband champion and leading integrated information and communications group, offers a comprehensive range of communication services and solutions in broadband, data and fixed-line. As a market leader, TM is driven by stakeholder value creation in a highly competitive environment. The Group places emphasis on delivering an enhanced customer experience via continuous customer service quality improvements and innovations, whilst focusing on increased operational efficiency and productivity. www.tm.com.my