The OMESTI Group has been awarded a new two-year contract from Mahkamah Persekutuan Malaysia for maintenance and support services for the national eCOURTS digital courts infrastructure. The project, awarded to OMESTI Group subsidiary Formis Network Services Sdn Bhd, is valued at RM19,980,114.01 (including 6% Sales & Service Tax) and is for a duration of two years, from 1 December 2020 to 30 November 2022. The scope of work covers more than 105 court locations across Peninsular Malaysia. 

Nurman Rummel Sanusi, COO of OMESTI’s eCOURTS Development Team, said, “We are honoured to have secured this new contract with Mahkamah Persekutuan Malaysia. Over the past few years, under our earlier maintenance contracts, our dedicated team of personnel has worked closely with the team at the Federal Courts and has developed an unparalleled knowledge of the system and user requirements. Our team will continue to be stationed at the various locations around the country to provide hands-on support and expertise.”  

OMESTI previously carried out the maintenance and support services for the eCOURTS system from November 2017 to October 2019 and then from November 2019 for a period of one year.  

During the last 12 months, the eCOURTS development team has deployed a range of new features to the proprietary eCOURTS platform, all designed to deliver seamless functionality for court users in both civil and criminal cases. This allows for court proceedings to operate in a digital environment, of particular relevance this year and going forward, given the outbreak of the COVID-19 pandemic.  

Digital document signing has been streamlined enabling registered users to then sign from any platform including mobile devices via Google Chrome or Mozilla Firefox. Document Verification using QR Codes has been introduced enabling the public and other authorities to authenticate the validity of a document to check whether or not it has been issued by the Court legally, without having to make a written application or conduct a document verification physically at the court.  

Several features of the mobile app have also been upgraded to provide an enhanced user experience and minimise/remove dependency on a desktop application for users to obtain information or receive notifications/updates, both of which help with improved mobility and saving time.  

A new Speech-To-Text facility was also deployed for the KPDNHEP (Ministry of Domestic Trade & Consumer Affairs) consumer court, the first in the country to go live.  

“The team continues to work on rolling out new digital initiatives to enable court operations to continue, in spite of the restrictions arising out of the COVID-19 pandemic,” added Mr Sanusi.  

The proprietary eCOURTS solution, which was developed by the OMESTI Group, includes modules for electronic filing of civil and criminal cases, digital case management, and court recording and automated transcription, as well as an online court auction portal.  

The integrated digital courts solution is also being marketed to several international jurisdictions under the brand name AMIRIS. https://amiris-courts.com/