The OMESTI Group has been awarded a key project that will see continued technology enhancements to the Court Infrastructure of Peninsular Malaysia. The project, valued in the order of RM31 million, will bring about a significant step change in the level of court digitisation and the scope of capabilities offered by the platform.
OMESTI Group Executive Director Ms Mah Xian-Zhen said, “We are absolutely delighted to have received this award and we see this as a significant opportunity to continue our commitment to deliver a world-class digital courts platform for Malaysia, creating a simple, accurate and transparent mechanism for all stakeholders.”
Nurman Rummel Sanusi, COO of the OMESTI eCOURTS development team, said, “Our ultimate aim is to develop a platform that provides the best user experience possible, extending and expanding the facility to new user groups across Malaysia.” The technology footprint will be enhanced to provide enhanced features and functions and serve additional user communities. “The new platform will also help further enhance Malaysia’s global ranking for court efficiency and transparency,” he added.
One of the key components of the enhanced system will be a new mobile app allowing lawyers to be able to perform filing activities at any time from any location. “We recognise that mobility is a fundamental aspect of everyday business and court operations are no exception. The new mobile app will transform the way lawyers can interact with the system,” said Chia Yong Wei, OMESTI Group Chief Technology Officer. Enhanced protocols will be introduced to ensure the utmost security of the platform, while still ensuring operation of the system remains at optimum levels.
Other new modules being introduced include eBidding and a revamped public portal to further increase transparency of operations and build more open relationships with Malaysian citizens. eFILING for criminal cases is a key capability that will be deployed.
The existing eFiling and Case Management modules are also to be reconfigured and streamlined, to deliver the optimum user experience and bring greater efficiency for thousands of system users.
An additional 15 Government agencies will be linked to the new platform via an integration layer that controls all transactions, helping to streamline operations between the different authorities.
The roll-out of the new system is to be phased over the course of the next 18 months, beginning with an initial release within the first quarter designed to address the current storage capacity and performance challenges currently faced by the courts, as a result of the rapidly rising number of users.
The new platform will then be deployed to two new sites – Ayer Keroh and Kuantan – followed by implementation at sites where the existing system is currently in operation: namely Palace of Justice, KMSA, KMKL, Ipoh, Penang, and Johor. The final release will see gradual deployment to 12 additional sites across the Peninsular in Penang, Kedah, Perak, Terengganu, Negri Sembilan, Pahang, Kelantan, Johor and Perlis.
The OMESTI eCOURTS solution was first introduced in Malaysia in 2009 with full integration achieved in 2011. Within the first 12 months alone, there was a 375 percent improvement in the number of pending cases and a 50 percent reduction in the time required for trial, judgment, filing and service.